Design Thinking: From Insight to Action

20 Oct 2016
11:15 am - 12:00 pm
FHI 360 Conference Center, Balcony Room E

Design Thinking: From Insight to Action

Insight to Action will teach the audience how to change organizational problems into innovative solutions through a human-centered design approach called Design Thinking


  • Transitioning through the phases of inspiration, ideation, and implementation
  • Establish an agile approach to fail fast to succeed sooner
  • Learn about the importance of Customer Journey Map design that shows your client
    where they are today to where they need to be in the future
  • Learn compelling insights that will inspire innovation
  • Learn to produce high-quality products and services through human-centered approach
  • Understand how focusing on the user establishes an enviable competitive advantage

Who Should Attend:

  • Stakeholders seeking to improve user experience, enhance services, expand brand loyalty
    and grow revenue.
  • Managers wanting to streamline processes, improve employee retention and improve
  • Creative Directors, UX Designers and User Experience experts looking to improve user experience