Steve Mealy is the Public Sector Creative Director for IBM’s Global Business Services consulting practice. He works on a team of strategists, user researchers, analysts, and UX designers focused on creating innovative solutions to business challenges using human-centered Design Thinking methodology. These solutions help transform the way organizations provide services, develop products, streamline processes, and launch go-to-market strategy.
Steve earned the distinction of becoming an IBM Design Thinking Leader as he and the team facilitated over 200 “IMAGINE A WORLD” campaign sessions with organizations striving to course correct, evolve and grow. From the sessions Steve conceptualizes a solution by focusing on enhancing the user experience, analytical data, technological capabilities, and economic viability. Once a solution has been vetted through the team, he then designs a Customer Journey Map visually depicting the solution from inception through implementation. This artifact is used to help clients visualize how to complete the journey from where they are today to where they need to be in the future. Steve’s unique solutions have positively impacted clients in the Federal government, healthcare and education industries, U.S. Armed Forces, and the U.S. Intelligence Community.
Steve holds a Bachelor of Arts degree in Advertising from the University of Maryland, and has completed enhanced training at Parson’s School of Design in New York. When not designing, he enjoys illustrating children’s books; his most recent illustrations are featured in Marvelous Macie, Ella Turns 12, Bouncy Bea, and a book he and his 7 year old daughter, Sophia, worked together on, The Diner Robbery. He lives with his wife and two young daughters in Virginia.