Jake Burns is in his fourth season with the Washington Nationals. In his role, he oversees all revenue and marketing, including ticket sales and operations, corporate partnerships, strategy and analytics, ballpark events, marketing and gameday entertainment. Prior to joining the Nationals, Jake spent 14 years in organizational and human capital strategy consulting. He led a team of 40+ staff who helped clients envision, design and implement major organization transformations. His areas of focus include business development, organization design, strategic planning, human capital management, change management, performance management, decision analytics and operational/process improvement. Jake has a bachelor’s degree in systems engineering from the University of Virginia. Additionally, he has an MBA from the University of Virginia’s Darden Business School. Jake is a certified change management advanced practitioner through Georgetown University and a certified strategic workforce planner through the Human Capital Institute.